To provide safe and effective treatment in combination with minimising patient and staff risk of COVID- 19, we have introduced many changes to our clinic environment, as well as our ways of working. While we are doing all we can to begin your treatment as soon as possible, the restrictions under which all fertility clinics are now operating means we have reduced capacity at this time.
We are working to ensure all patients that had fresh treatment stopped/interrupted will have a timeline as to when their treatment can begin by the 3 August 2020.
If you have had treatment stopped/interrupted and have not been contacted by one of our team by 3 August 2020 please contact us on 01382 496475 or email email@example.com
Patients that were due to start treatment (for example had received AMH results) but had not started will be contacted by letter in the first instance.
Your letter will include specific information about COVID-19 and a consent form, which must be read, signed and returned to us in the stamped addressed envelope before we can arrange treatment.
Our independent counsellor has been offering counselling throughout the pandemic. If you require support at this time please contact us to arrange an appointment with the counsellor. We have been working closely with Fertility Network Scotland who you can also contact for support, advice or further information. Telephone: 01294 279162 Mobile: 07411752688.
Thank you for your continued patience and understanding
Today was a hugely emotional day as we went back to Dundee to say thanks to the people who brought Charlie to life. It must be the most amazing feeling in the world to go to ‘work’ and know that you are creating life and turning dreams into reality and we hugely appreciate every single person involved in this process.Charleane Anne, Fife
Our first attempt ended in tearful failure and at that point my wife made up her mind that if the next attempt did not work (something she did not tell me at the time) she would not attempt again as the pain would have been too much to bear. Whether she would have changed her mind we will never know as the pregnancy test joyfully came back as a positive. It was one of the best moments in our life, although soon to be eclipsed by similar ones on an almost daily basis when our beautiful baby Poppy Anastasia was born .M and A , Fife
I had my egg collection yesterday and I just wanted to take this opportunity to say thank you. From start to finish of this experience your team have been absolutely fantastic. From giving me all the information I needed, answering my questions and putting me at ease before and throughout my procedure. The staff in the unit were all absolutely wonderful, and made my experience so positive!Nancy & Jake, Edinburgh
Our son was born on 10 February in the Ninewells labour suite after we had IVF treatment in May 2017 at the assisted conception unit in Ninewells. We wanted to say a massive thank you to the assisted conception unit, and all the maternity staff for the excellent care given which made our journey a great experience.Claire and Louise, Dundee
I felt that I had to contact you today to mark the NHS turning 70.
We spent 4 long, painful years waiting for our son to arrive and who knows where we would be now if it's wasn't for the wonderful care and support we received when we were treated at the ACU at Ninewells in 2016.
We will never, ever be able to find the words to thank the amazing staff for what you have done for us, you have changed our lives completely and we will always be so grateful.
Thank you to all at the ACU, we are eternally grateful, Dundee