On 1st September 2023 the criteria for NHS funded storage will come into line with the current NHS criteria for treatment cycles.   Please see our news page for further details.  

Treatments Banner Image

Frequently Asked Questions (FAQs)

 

Question:

"When will I hear when I am going to start treatment?"

Answer:

The month prior to treatment, you will be sent a pack with instructions on how to begin your treatment.  If sprays are required this will be sent out with your packs.  Should injections be required in the first instance, these will have to be collected from the Unit as we are unable to post these.  

For self funded patients we will raise the invoice a month prior to starting treatment within the unit and it will state the start month on the invoice raised.  Once the invoice has been paid, we are notified by our accounts department and your pack will be sent out to you.  

 

Question:

"How long will I wait from being referred from my healthcare professional until starting treatment?"

Answer:

 

Once referrals are received, these are vetted by one of our medical team and you will be added to the waiting list.  Following this you will receive and acknowledgement letter to say that you have been added to the waiting list.  Appointments will be sent to you for tests and also consultations prior to treatment.  Treatment for NHS funded patients starts within a year of the referral being received.  This waiting time does not apply to patients should they require donor sperm or oocytes.    

 

Question:

"After a cycle of treatment how long will I have to wait to begin another treatment cycle"

Answer:

Following every treatment cycle, whether it was successful or not the team hold a multi disciplinary team review to discuss the treatment plan and make any recommendations for further treatment.  Patients will then receive a post treatment letter following each cycle.  It is usually around 3-4 months between treatment cycles for all patients.  

 

Question:

" I am self-funding my treatment, and I have received my invoice. How do I pay it? "

Answer:

You can pay by 'phone using your credit or debit card, by phoning the financial services department.  These contact details will be on your invoice.  

Phone NHS Tayside switchboard on 01382 660 111 then key in extn 70458 when prompted.  Invoices are raised the month prior to starting treatment.